Due to the ritual and energetic nature of our curated goods, all sales are final. We do not accept returns or exchanges on crystals, candles, oils, incense, or handcrafted ritual tools.
Our Philosophy: At Sacred Traditions, we believe in the energetic integrity of our supplies. When you purchase a crystal, a consecrated talisman, or a ritual oil from us, you are guaranteed that it has not been handled, used, or "returned" by another customer. To ensure purity for all our practitioners, we cannot restock items once they have left our store.
Damages & Issues: Please inspect your order immediately upon reception. If an item arrives damaged (e.g., broken glass, crushed incense), please contact us within 48 hours of delivery.
Email us at: [Your Email Address]
Subject Line: DAMAGE CLAIM - Order #[Order Number]
Must Include: Clear photos of the damaged item and the shipping box.
We will happily replace the broken item.
Handcrafted & Natural Variations: Many of our items (Malas, Talismans, Incense Blends) are handcrafted by local partners with Sacred Traditions, and our crystals are mined from the earth.
Crystals: Natural stones have inclusions, cracks, and color variations. These are not defects; they are the fingerprint of the stone.
Handmade Goods: Slight imperfections in knotting or wax are evidence of hand-work, not machine manufacturing. These variations do not qualify for a refund.
Services & Digital Goods
Tarot Readings: Refunds are not available for services once the reading has been performed. If you need to reschedule, please give us 24 hours notice.
Inner Circle Memberships: The membership fee funds the immediate production of your ritual box. Therefore, memberships are non-refundable.
Legal Disclaimer: Per strict metaphysical retail standards: All items are sold as Curios Only. Sacred Traditions makes no claims regarding specific magical outcomes, medical results, or supernatural effects. The true power lies within the practitioner, not the tool.